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	<title>Comments on: Avon Fail</title>
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		<title>By: Kat</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-671</link>
		<dc:creator>Kat</dc:creator>
		<pubDate>Sat, 23 May 2009 01:31:23 +0000</pubDate>
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		<description>&lt;a href=&quot;#comment-660&quot; rel=&quot;nofollow&quot;&gt;@Sarah&lt;/a&gt; There are ways to find the information through surveys, market research, etc. Much the same as how Harlequin could possibly know that Billionaire Sheikhs sell. I&#039;m not saying Avon HAS the data. I&#039;m just saying it&#039;s possible to make some reasonable conclusions about marketing strategies.

On tact, I wish the AAR reviewer had pressed more. I mean, if most people are going to come away and rip the answers apart--and surely that could&#039;ve been foreseen--I think the interviewer should have made more of an effort to clarify and challenge Avon&#039;s answers.

&lt;a href=&quot;#comment-657&quot; rel=&quot;nofollow&quot;&gt;@katiebabs&lt;/a&gt; Might be worth asking some authors (quoted and quotees).</description>
		<content:encoded><![CDATA[<p><a href="#comment-660" rel="nofollow">@Sarah</a> There are ways to find the information through surveys, market research, etc. Much the same as how Harlequin could possibly know that Billionaire Sheikhs sell. I&#8217;m not saying Avon HAS the data. I&#8217;m just saying it&#8217;s possible to make some reasonable conclusions about marketing strategies.</p>
<p>On tact, I wish the AAR reviewer had pressed more. I mean, if most people are going to come away and rip the answers apart&#8211;and surely that could&#8217;ve been foreseen&#8211;I think the interviewer should have made more of an effort to clarify and challenge Avon&#8217;s answers.</p>
<p><a href="#comment-657" rel="nofollow">@katiebabs</a> Might be worth asking some authors (quoted and quotees).</p>
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		<title>By: Sarah</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-660</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Fri, 22 May 2009 17:28:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-660</guid>
		<description>&lt;a href=&quot;#comment-657&quot; rel=&quot;nofollow&quot;&gt;@katiebabs&lt;/a&gt; I&#039;d also love to see those statistics. But how would they get them? It&#039;s probably all guesswork. I&#039;d love to know how Avon are so sure that their &#039;casual&#039; customers didn&#039;t hear about their books online before purchasing them at Walmart. While it&#039;s impossible to prove that they did hear about them online, it&#039;s equally impossible to prove that they didn&#039;t. 

Common sense would dictate that pursuing potential readers online is the way of the future. Avon seem firmly rooted in the past. If that works for them, great, but reports in &#039;Publishers Weekly&#039; would indicate otherwise.</description>
		<content:encoded><![CDATA[<p><a href="#comment-657" rel="nofollow">@katiebabs</a> I&#8217;d also love to see those statistics. But how would they get them? It&#8217;s probably all guesswork. I&#8217;d love to know how Avon are so sure that their &#8216;casual&#8217; customers didn&#8217;t hear about their books online before purchasing them at Walmart. While it&#8217;s impossible to prove that they did hear about them online, it&#8217;s equally impossible to prove that they didn&#8217;t. </p>
<p>Common sense would dictate that pursuing potential readers online is the way of the future. Avon seem firmly rooted in the past. If that works for them, great, but reports in &#8216;Publishers Weekly&#8217; would indicate otherwise.</p>
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		<title>By: katiebabs</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-657</link>
		<dc:creator>katiebabs</dc:creator>
		<pubDate>Fri, 22 May 2009 16:21:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-657</guid>
		<description>&lt;blockquote cite=&quot;#commentbody-654&quot;&gt;
&lt;strong&gt;&lt;a href=&quot;#comment-654&quot; rel=&quot;nofollow&quot;&gt;Kat &lt;/a&gt; :&lt;/strong&gt;&lt;a href=&quot;#comment-649&quot; rel=&quot;nofollow&quot;&gt;@katiebabs&lt;/a&gt;I disagree to an extent. I think a quote from an author with a very loyal fan base can be a boost for a book in a similar genre or with a similar style.

I guess it can be personal preference. I would really love to see the statistics on how well a book sales based on a quite from an author.&lt;/blockquote&gt;</description>
		<content:encoded><![CDATA[<blockquote cite="#commentbody-654"><p>
<strong><a href="#comment-654" rel="nofollow">Kat </a> :</strong><a href="#comment-649" rel="nofollow">@katiebabs</a>I disagree to an extent. I think a quote from an author with a very loyal fan base can be a boost for a book in a similar genre or with a similar style.</p>
<p>I guess it can be personal preference. I would really love to see the statistics on how well a book sales based on a quite from an author.</p></blockquote>
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		<title>By: Sarah</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-656</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Fri, 22 May 2009 16:11:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-656</guid>
		<description>@Kat On the issue of tact (or lack thereof) we are in complete agreement!  I&#039;d say there are a few sore heads at Avon today.</description>
		<content:encoded><![CDATA[<p>@Kat On the issue of tact (or lack thereof) we are in complete agreement!  I&#8217;d say there are a few sore heads at Avon today.</p>
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		<title>By: Kat</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-654</link>
		<dc:creator>Kat</dc:creator>
		<pubDate>Fri, 22 May 2009 15:09:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-654</guid>
		<description>&lt;a href=&quot;#comment-649&quot; rel=&quot;nofollow&quot;&gt;@katiebabs&lt;/a&gt; 
I disagree to an extent. I think a quote from an author with a very loyal fan base can be a boost for a book in a similar genre or with a similar style.

&lt;a href=&quot;#comment-651&quot; rel=&quot;nofollow&quot;&gt;@Sarah&lt;/a&gt; 
I didn&#039;t get that impression, and that&#039;s why my opinion is slightly different from yours. I think they were trying to be honest about their view of the current market, but they could have done it with a lot more tact.</description>
		<content:encoded><![CDATA[<p><a href="#comment-649" rel="nofollow">@katiebabs</a><br />
I disagree to an extent. I think a quote from an author with a very loyal fan base can be a boost for a book in a similar genre or with a similar style.</p>
<p><a href="#comment-651" rel="nofollow">@Sarah</a><br />
I didn&#8217;t get that impression, and that&#8217;s why my opinion is slightly different from yours. I think they were trying to be honest about their view of the current market, but they could have done it with a lot more tact.</p>
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		<title>By: Sarah</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-651</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Fri, 22 May 2009 14:14:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-651</guid>
		<description>@Kat I can imagine that author quotes still hold more weight with customers. For now. With more and more people discovering online review sites, I suspect that could change in the very near future. I got the impression from the Avon interview that they are firmly rooted in what&#039;s worked for them in the past and don&#039;t seem to have a strategy for adapting to a changing market.

@Katiebabs While I visit AAR regularly and admire what they&#039;ve achieved, their reviews hold no more weight for me than those of review blogs or other sites. In other words, I wouldn&#039;t buy a book solely on the basis of a cover quote from AAR.

@Kieran Yes, that bugs me, too. While it&#039;s probably impossible to quantify the exact effect of online buzz on sales, I&#039;m sure there must be one. I&#039;d love to know if the authors featured in DA-SBTB&#039;s &#039;Save the Contemporary&#039; campaign noticed a difference. I know I bought all the books they&#039;ve featured so far.</description>
		<content:encoded><![CDATA[<p>@Kat I can imagine that author quotes still hold more weight with customers. For now. With more and more people discovering online review sites, I suspect that could change in the very near future. I got the impression from the Avon interview that they are firmly rooted in what&#8217;s worked for them in the past and don&#8217;t seem to have a strategy for adapting to a changing market.</p>
<p>@Katiebabs While I visit AAR regularly and admire what they&#8217;ve achieved, their reviews hold no more weight for me than those of review blogs or other sites. In other words, I wouldn&#8217;t buy a book solely on the basis of a cover quote from AAR.</p>
<p>@Kieran Yes, that bugs me, too. While it&#8217;s probably impossible to quantify the exact effect of online buzz on sales, I&#8217;m sure there must be one. I&#8217;d love to know if the authors featured in DA-SBTB&#8217;s &#8216;Save the Contemporary&#8217; campaign noticed a difference. I know I bought all the books they&#8217;ve featured so far.</p>
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		<title>By: Kieran</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-650</link>
		<dc:creator>Kieran</dc:creator>
		<pubDate>Fri, 22 May 2009 13:29:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-650</guid>
		<description>I think what bothers me about the whole thing is the implication that buzz via social media has no appreciable impact on sales - basically, that online reviews and blogs don&#039;t make or break books. Lots of people have mentioned that, but I think it&#039;s offensive because romance readers are generally better networked and are more involved in their niche than, say, literary fiction readers.

To dismiss a tool that gives readers some degree of control over their relationship with the publisher is to say that Avon wants to maintain a very static author-publisher-reader relationship. As pointed out above, Avon PR knows this will not fly; it&#039;s only the editors (and only those two) who think that their readership is important only at the register.</description>
		<content:encoded><![CDATA[<p>I think what bothers me about the whole thing is the implication that buzz via social media has no appreciable impact on sales &#8211; basically, that online reviews and blogs don&#8217;t make or break books. Lots of people have mentioned that, but I think it&#8217;s offensive because romance readers are generally better networked and are more involved in their niche than, say, literary fiction readers.</p>
<p>To dismiss a tool that gives readers some degree of control over their relationship with the publisher is to say that Avon wants to maintain a very static author-publisher-reader relationship. As pointed out above, Avon PR knows this will not fly; it&#8217;s only the editors (and only those two) who think that their readership is important only at the register.</p>
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		<title>By: katiebabs</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-649</link>
		<dc:creator>katiebabs</dc:creator>
		<pubDate>Fri, 22 May 2009 13:26:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-649</guid>
		<description>When I reviewed for AAR, some there were obsessed with getting a quote in a book they reviewed, so much so they couldn&#039;t understand why lesser known sites were placed in a book and not AAR.
Honestly, I don&#039;t think a review quote in a book or a quote from an author will sell more books for an author.</description>
		<content:encoded><![CDATA[<p>When I reviewed for AAR, some there were obsessed with getting a quote in a book they reviewed, so much so they couldn&#8217;t understand why lesser known sites were placed in a book and not AAR.<br />
Honestly, I don&#8217;t think a review quote in a book or a quote from an author will sell more books for an author.</p>
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		<title>By: Kat</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-645</link>
		<dc:creator>Kat</dc:creator>
		<pubDate>Fri, 22 May 2009 11:09:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-645</guid>
		<description>Ah, I haven&#039;t read Avon&#039;s response. I can&#039;t seem to get into the AAR site. I have to access it through Google cache and I&#039;m guessing it&#039;s not up to date.

Based on your comment, though, I still think the original answer was answering a different question. I don&#039;t know for sure but it seems to me that people who buy books based on cover quotes are more likely to be casual/impulse buyers.

Personally, I&#039;ve seen a few books with cover quotes from review blogs, and even as someone who blogs and reads numerous blogs, I didn&#039;t recognise most of them. I guess my feeling is that those quotes are targeted to print buyers, and people who are making buying decisions based on what they see in print. When buying online it doesn&#039;t matter that much because buying decisions are made AFTER reading the review. 

Um, am I making sense???

(As an example, I was talking to around 10 other readers last month and a couple of them had never heard of the Smart Bitches. To me, that just seems bizarre, but there you go. And one of those readers is a heavy book buyer (thinking of converting 2 empty bedrooms into libraries--OMG, I&#039;m jealous!). She visits just one blog and it&#039;s an author-run blog.)</description>
		<content:encoded><![CDATA[<p>Ah, I haven&#8217;t read Avon&#8217;s response. I can&#8217;t seem to get into the AAR site. I have to access it through Google cache and I&#8217;m guessing it&#8217;s not up to date.</p>
<p>Based on your comment, though, I still think the original answer was answering a different question. I don&#8217;t know for sure but it seems to me that people who buy books based on cover quotes are more likely to be casual/impulse buyers.</p>
<p>Personally, I&#8217;ve seen a few books with cover quotes from review blogs, and even as someone who blogs and reads numerous blogs, I didn&#8217;t recognise most of them. I guess my feeling is that those quotes are targeted to print buyers, and people who are making buying decisions based on what they see in print. When buying online it doesn&#8217;t matter that much because buying decisions are made AFTER reading the review. </p>
<p>Um, am I making sense???</p>
<p>(As an example, I was talking to around 10 other readers last month and a couple of them had never heard of the Smart Bitches. To me, that just seems bizarre, but there you go. And one of those readers is a heavy book buyer (thinking of converting 2 empty bedrooms into libraries&#8211;OMG, I&#8217;m jealous!). She visits just one blog and it&#8217;s an author-run blog.)</p>
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		<title>By: Sarah</title>
		<link>http://www.monkeybearreviews.com/2009/05/21/avon-fail/comment-page-1/#comment-641</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Fri, 22 May 2009 08:48:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.monkeybearreviews.com/?p=583#comment-641</guid>
		<description>@Kat I suspect AAR&#039;s main beef with the interview was Avon&#039;s apparent dismissal of AAR and other online review sites as being suitable for cover quotes. As I don&#039;t take cover quotes seriously, I didn&#039;t even address that aspect of the interview. On that point, though, I suspect the Avon editors might be correct. I’m sure there are many readers who will buy a book on the basis of an endorsement from an NYT bestselling author. Having witnessed the sycophantic crap that occurs on author message boards and websites, I take such recommendations with a grain of salt, particularly when the authors share the same publisher.

Did you see that &lt;a href=&quot;http://www.likesbooks.com/blog/?p=1707&quot; rel=&quot;nofollow&quot;&gt;Pamela Jaffee&lt;/a&gt;, director of public relations at Avon, commented on Lynn Spencer’s blog piece? It read as though the PR department and the editors at Avon don’t communicate. Pamela J. asserts that Avon places great emphasis on author websites, blog tours, etc. In other words, she appears to recognize the potential of the internet as a relatively inexpensive and effective advertising tool. This is in glaring opposition to editor Lucia Macro’s comments on what she perceives to be the ‘casual reader’ and the person they are targeting when they purchase new manuscripts. Honestly, in times of economic hardship, I highly doubt readers are as inclined to randomly pick up a book at Walmart simply because of the prerequisite man titty and Avon label. It might work for Harlequin because their books are cheap, but many newer Avon titles are priced at $7.99. 

I also have no respect for authors commenting anonymously, as a couple have done on Lynn&#039;s blog. Say who you are and I might take you seriously.</description>
		<content:encoded><![CDATA[<p>@Kat I suspect AAR&#8217;s main beef with the interview was Avon&#8217;s apparent dismissal of AAR and other online review sites as being suitable for cover quotes. As I don&#8217;t take cover quotes seriously, I didn&#8217;t even address that aspect of the interview. On that point, though, I suspect the Avon editors might be correct. I’m sure there are many readers who will buy a book on the basis of an endorsement from an NYT bestselling author. Having witnessed the sycophantic crap that occurs on author message boards and websites, I take such recommendations with a grain of salt, particularly when the authors share the same publisher.</p>
<p>Did you see that <a href="http://www.likesbooks.com/blog/?p=1707" rel="nofollow">Pamela Jaffee</a>, director of public relations at Avon, commented on Lynn Spencer’s blog piece? It read as though the PR department and the editors at Avon don’t communicate. Pamela J. asserts that Avon places great emphasis on author websites, blog tours, etc. In other words, she appears to recognize the potential of the internet as a relatively inexpensive and effective advertising tool. This is in glaring opposition to editor Lucia Macro’s comments on what she perceives to be the ‘casual reader’ and the person they are targeting when they purchase new manuscripts. Honestly, in times of economic hardship, I highly doubt readers are as inclined to randomly pick up a book at Walmart simply because of the prerequisite man titty and Avon label. It might work for Harlequin because their books are cheap, but many newer Avon titles are priced at $7.99. </p>
<p>I also have no respect for authors commenting anonymously, as a couple have done on Lynn&#8217;s blog. Say who you are and I might take you seriously.</p>
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